This page outlines the Privacy Notice that applies to how you, the website visitor (you, your, or anyone else), may use or communicate with this website (also known as “our site”). (“We,”Us,” or “Our”).
Beyond Smart Cities is a technology-driven interactive platform that allows clients or customers to find, hire, and book specialist services from sellers. Clients or customers can search for services, specialists, or products based on various filters and purchase any service they desire. Customers can also post their projects or products to request proposals from manufacturers or specialists.
Our Privacy Policy explains how we and some of the companies we work with collect, use, share, and protect information in relation to our mobile services, web site, and any software provided on or in connection with Beyond Smart Cities Services (collectively, the “Service”), as well as your choices about the collection and use of your information.
We at Beyond Smart Cities respect your privacy and appreciate that you have entrusted us with your valuable information. This privacy policy helps keep you abreast of the kind of data that we collect and for what purposes. You may also be able to control your privacy as per your convenience once you have created your personal identity account with us. In principle, the privacy policy will not diminish your rights; however, it may undergo modifications to meet the demands of the IT sector or adhere to the constantly evolving laws of the land. We will bring this to your notice, and you can only access our services once you approve it. Our privacy policy only applies to the services provided exclusively by Beyond Smart Cities. This privacy policy doesn’t apply to services offered by other third parties, including products or sites that may be displayed to you as advertisements or other sites linked to our services. By visiting our site, learn.beyondsmartcities.in, you acknowledge that you have read and understand the processes and policies referred to in this privacy notice.
Who We Are / Data Controller
Beyond Smart Cities Private Limited, a company based in Bengaluru, Karnataka, India, is the entity in charge of processing your personal data.
The controller’s contact information includes the following:
Address: M/S Beyond Smart Cities.Pvt. Ltd., #55, Chikabanavara, HMR layout, 1st Main, Kuvenpu Road, 1st Cross, D.R. Bendre Road, India, Karnataka, Bengaluru-560090.
If you have any questions or concerns about this privacy notice, please contact us using the Contact Us section on our site (https://learn.beyondsmartcities.in/contact). Alternatively, you can contact us using the following information:
Email: info@beyondsmartcities.in
Phone: +91 6363032722
Information that we collect
We collect the following types of information:
1. Information you provide us directly
- While signing up, your name, e-mail address, and mobile number are required when you register for a Beyond Smart Cities account or subscribe to our newsletter. We will use this information to create and maintain your Beyond Smart Cities account.
- When creating your profile on Beyond Smart Cities, you provide us with the following information: name, picture, phone number, gender, age, location, bio, work address, or postal address.
- Profile information for sellers and specialists like sustainability specialists, environmental specialists, green building specialists, energy efficiency specialists, commissioning specialists, health and safety specialists, fire safety specialists, climate change specialists, property greenhouse gas specialists, product manufacturers, property owners, and other related professionals shall include name, mobile number, work address, email, a brief bio, education, work experience, membership ID, a profile picture, expertise areas, areas of practice, business organization name, identity proof, educational qualification proof, and work address proof.
- Identity Verification: To ensure trust on the platform, we might use some information for identity verification, such as email verification, mobile OTP verification, and two-factor authentication.
- Your payment information, such as a debit card, UPI, credit card, PayPal, or other bank account information, as well as your billing address, allows us to transfer your fees to your respective account.
- We facilitate communication between you and Beyond Smart Cities. For example, we may send you service-related emails (e.g., account verification, changes or updates to service features, technical and security notices). Note that you may not opt out of service-related emails.
- Collection of Third Party Personal Information:
- We obtained the following personal information from you about your contacts or friends: You provide us with your first name, last name, and email address to invite your contacts or team members.
- Automatic information collection:
Like other online companies, we receive technical information when you use our services. We use these technologies to analyze how people use our services, improve how our website functions, save your log-in information for future sessions, and serve you advertisements that may interest you. We and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from you whenever you access or interact with the service. This information may include, among other things, the browser and operating system you are using, the URL or advertisement that referred you to the service, the search terms you entered into a search engine that led you to the service, areas within the service that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log data with other information about you. We do this to improve the services we offer you, including marketing, analytics, and site functionality.
The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the service. Your device automatically assigns or connects to a device identifier, which our servers use to identify you. We or our third-party service providers may receive information from certain mobile service providers about the physical location of the device you use to access the service.
You do not have a statutory obligation to provide us with information; however, you may have a contractual obligation to do so, or we cannot provide our service to you. If you have any questions regarding whether the provision of information is mandatory and the consequences of withholding such information, please contact us using the contact information below.
2. Analytics
We use third-party analytics tools to help us measure traffic and usage trends for the service. Your device or our service sends information to these tools, which includes the web pages you visit, any add-ons you use, and other information that aids in service improvement. We gather and combine this analytics data with data from other users to prevent any user’s identity from being conceivably discernible.
3. Cookies and other similar information
We may use cookies and similar technologies, including pixels, web beacons, and local storage, to gather information about your use of Beyond Smart Cities and offer you features when you browse the service. We may request that advertisers or other partners display ads or services on your devices. We or a third party may install cookies or similar technologies for these advertisements or services.
4: Log Information
- Each time you request access to (i.e., visit) a web page or app, your browser automatically reports log file information. You can also receive this information when you download the web page or app’s content to your browser or device.
- When you use our service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring and exit pages and URLs, number of clicks, how you interact with links on the service, domain names, landing pages, pages viewed, and other such information. We may also gather comparable data from emails sent to our users, enabling us to monitor which emails recipients open and which links they click. The data enables more accurate reporting and service improvement.
5: Metadata
- Metadata is usually technical data that is associated with user content. For instance, metadata can specify the method, time, and individual responsible for gathering a piece of user content, as well as the formatting of that content.
- Users can add or may have metadata added to their user content, including a hashtag (e.g., to mark keywords when you post a photo), a geotag (e.g., to mark your location in a photo), comments, or other data. This makes your user content more searchable and interactive for others. When you geotag your photo or use other people’s APIs to tag it, the system stores your latitude and longitude along with the photo, making it searchable (e.g., through a location or map feature) if you make your photo public according to your privacy settings.
6. Messaging
Buyers and sellers communicate with each other through the service. If you communicate with an agency or client, that agency or client will also be “data controller” with respect to such communications.
7. Community
- We may offer public forums or blogs. We will display your comments and questions publicly if you participate. The service may provide you with the opportunity to participate and post content publicly in forums, on blogs, through interactive features beyond smart cities, and through other communication functionality (“community forums”). The service may provide you with the opportunity to participate and post content publicly in forums, blogs, interactive features beyond smart cities, and other communication functionality (“community forums”). You may choose, through such features or otherwise, to submit or post questions, comments, or other content (collectively, “User Forum Content”). Be aware that the service may publicly display your name and profile alongside your user forum content.
- Note that anything you post to a community forum is public; others will have access to your user forum content and may use it or share it with third parties. If you choose to voluntarily disclose personal information in your user forum content or use community forums to link to your profile, that information will be considered public information, and the protections of this privacy policy will not apply.
8. Testimonials
We display personal testimonials of satisfied customers on our website, in addition to other endorsements. With your consent, we may post your testimonial along with your name. In case you have any issue with your testimonial being displayed, please contact us at privacy@beyondsmartcities.in.
How we use your information:
- We do not sell, rent, or transfer your information to anyone.
- To provide satisfactory service and complete your transaction.
- We use the profile information of sellers to help our buyers discover the right seller with the right service, select and book services with a seller, facilitate communication between them, and simplify work completion, invoicing, and billing.
- To help you efficiently access your information after you sign in
- To remember information so you will not have to re-enter it during your visit or the next time you visit the service;
- To provide personalized content and information to you and others, which could include online ads or other forms of marketing.
- To provide, improve, test, and monitor the effectiveness of our service.
- To develop and test new products and features
- To monitor metrics such as the total number of visitors, traffic, and demographic patterns
- To diagnose or fix technology problems
- To communicate with you through emails or newsletters, provide recent feature updates, new tools, and marketing and promotional material. You may at any time opt out of our emails.
- To address your service-related issues
- For compliance with web, legal, and other regulatory compliances and internal business purposes
Sharing your information
We will not rent or sell your information to third parties outside Beyond Smart Cities without your consent, except as noted in this policy.
9 . Parties with whom we may share your information
Legal or Investigative Purposes:
We may access, preserve, and share your information in response to a legal request or investigation (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of India where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve, and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; protect ourselves, you, and others, including as part of investigations; and prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, a governmental investigation, an investigation concerning possible violations of our terms or policies, or otherwise to prevent harm.
- Merger or Acquisition:
We may share your information, including personal information, in any situation where Beyond Smart Cities gets acquired or merged with another entity or with any current or future subsidiaries or affiliates, primarily for business and operational purposes. We may sell, transfer, or otherwise share some or all of our assets, including your personal information, in connection with a merger, acquisition, reorganization, or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy.
- Service Providers:
We may appoint third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection, and improvement of Beyond Smart Cities features), or to assist us in analyzing how our service is used. These third parties may have access to your personal information in order to perform these tasks on our behalf.
- Sellers on Beyond Smart Cities:
We may share buyers order details with sellers who have registered on Beyond Smart Cities to fulfill the services. This includes information necessary to perform the service or gig and complete the order. The sellers registered on Beyond Smart Cities are verified and approved professionals.
- Information about sellers shared with buyers:
We share information about the seller with the buyer for the order created by the buyer with the seller. Note that if a seller is suspended from Beyond Smart Cities service, we may share that information with the buyer for whom that seller has worked or submitted proposals for work. We may also share information with agencies, firms, or companies with whom sellers are associated for a particular work project.
How we protect your information:
- Beyond Smart Cities works to protect all your information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards. We use both internal and external resources to review our security procedures. We support the encryption of your information when we prompt you to transmit sensitive information, such as credit card information. We train and require our employees to safeguard your information.
- To help keep the information collected through the service secure, we use commercially reasonable safeguards and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account.
- Please do your part to help us. You are responsible for keeping your unique password and account information secret at all times, as well as controlling access to emails between you and Beyond Smart Cities. Other organizations’ functionality, privacy, and security are not our responsibility.
- Beyond Smart Cities takes commercially reasonable steps to help protect and secure the information it collects and stores about its users. Industry-standard transport layer security technology (“TLS”) encrypts all site access. When you enter sensitive information (such as a tax identification number), we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use strict HTTP transport security to add an additional layer of protection for our Beyond Smart Cities users. Remember, however, that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, Beyond Smart Cities cannot guarantee and does not warrant the security of any information you transmit to us.
- User choice and control over privacy
We at Beyond Smart Cities value your privacy, and you have complete freedom to control and maintain it. For instance, you may choose to block all cookies in your browser. However, you may note that such blocking will not enable us to remember your language preference. We expect you to carefully select your privacy settings to enhance your user experience and protect your sensitive data. Logging in and changing your profile settings can update your account at any time by logging in and changing your profile settings.
- Other websites and services
We are not responsible for the practices employed by any websites or services linked to or from our service, including the information or content contained within them. Please remember that when you use a link to go from our service to another website or service, our privacy policy does not apply to those third-party websites or services. Your browsing and interactions on any third-party website or service, including those that have a link to our website, are subject to that third party’s own rules and policies. Furthermore, you agree that we are not responsible for or have control over any third parties that you authorize to access your user content. Permitting a third-party website or service to access your user content is risky.
10.Children’s Privacy
- Beyond Smart Cities provides additional privacy protections. We do not knowingly collect, maintain, or store personal information from or about children under the age of 13 without a parent’s and/or legal guardian’s consent, except in limited circumstances authorized by law and described in this notice. If you are under the age of 18, please read this privacy policy with a parent or legal guardian. If you are under the age of 13, we must have your parent’s or legal guardian’s consent before collecting any personal information. Information collected from children consists of data including name, age, e-mail addresses, phone numbers, and birthdates.
- We use this information to facilitate student registration and participation in webinars, provide access to educational courses, and inform students, their parents, and/or guardians about opportunities that support Beyond Smart Cities’ educational mission. We do not require a child to disclose more information than is reasonably necessary to participate in the foregoing activities. We do not share information collected from children with unaffiliated third parties. Parents and legal guardians may review the personal information we have collected about their child, request deletion, or refuse to allow further collection or use of the information. To do so, please contact privacy@beyondsmartcities.in.
11. Changes to our Privacy Policy
Beyond Smart Cities may modify or update this privacy policy from time to time, so please review it periodically. We may provide you with additional forms of notice of modifications or updates as appropriate, depending on the circumstances. Your continued use of Beyond Smart Cities or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.
The last update to this privacy policy was on September 7, 2024.
If you have any questions about this privacy policy or service, please email us at privacy@beyondsmartcities.in.